Douyin Introduces 100point Merchant Scoring System

Douyin Introduces 100point Merchant Scoring System

Douyin Experience Score has undergone a significant update, transitioning from a 5-point to a 100-point system with a shortened 30-day assessment cycle. The new rules refine the evaluation metrics for product, service, and logistics experience, aiming to enhance overall user experience on the platform. Merchants need to pay close attention to key indicators such as negative review rate, return rate, average response time, after-sales rejection rate, and timely pickup rate. Optimizing operational strategies is crucial for gaining a competitive edge under the new regulations.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Face Rising FBA Fees How to Avoid Overcharges

Amazon Sellers Face Rising FBA Fees How to Avoid Overcharges

This article reveals that Amazon commission rates are not fixed but vary depending on product category and selling price. Through case studies, it emphasizes the importance of regularly checking commission rates and provides practical advice to avoid commission errors, such as familiarizing yourself with category policies, utilizing help pages, and filing timely appeals. It reminds sellers to pay attention to commission costs, choose products and set prices reasonably to improve profitability. Understanding these nuances is crucial for effective cost management and maximizing profit margins on the Amazon platform.

01/04/2026 Customs Knowledge
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Beauty Influencer Hayley Faces Backlash Over Whitening Cream Claims

Beauty Influencer Hayley Faces Backlash Over Whitening Cream Claims

Douyin influencer "Sister Haili"'s live stream selling whitening and blemish-removing cream is under scrutiny for suspected illegal ingredient additions and false advertising, sparking consumer concerns. Issues like non-compliant product names, mismatched registration information, and missing ingredient lists have surfaced. Consumers have reported allergic reactions and refund refusals. This incident highlights the chaotic state of the live streaming e-commerce industry, emphasizing the urgent need for strengthened regulation, standardized operations, and the protection of consumer rights. This case underscores the importance of due diligence and transparency in online sales.

01/04/2026 Logistics Industry Insights
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Coupangs Search Algorithm Strategies Increase Traffic and Sales

Coupangs Search Algorithm Strategies Increase Traffic and Sales

This article delves into the strategies for selecting effective search terms on Coupang, emphasizing their crucial role in improving product search ranking. It details how to discover precise search terms from multiple dimensions, including titles, categories, and attributes. The article also introduces methods for finding inspiration using keyword analysis tools and Coupang platform resources. Furthermore, it highlights the importance of continuous search term optimization to help sellers create best-selling products. This approach aims to maximize visibility and drive organic traffic for increased sales on the Coupang marketplace.

01/04/2026 Logistics Encyclopedia
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Amazon Sellers Struggle Against AI Competition and Temus Pricing

Amazon Sellers Struggle Against AI Competition and Temus Pricing

Cross-border e-commerce sellers face the dual challenge of AI advancements and Temu's low-price competition. This article analyzes the potential impact of ChatGPT on operational roles, emphasizing the need for sellers to enhance their skills to adapt to the AI era. It also explores Temu's low-price strategy and its impact on the industry, suggesting that sellers pay attention to market dynamics, diversify their operations, and improve product quality and service levels to cope with increasing competition. Sellers should focus on value proposition and customer experience to thrive.

12/31/2025 Logistics Industry Insights
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Amazon Sellers Face Crossborder Hijacking Seek Solutions

Amazon Sellers Face Crossborder Hijacking Seek Solutions

This article delves into the cross-site piggybacking issue faced by Amazon sellers, revealing its principles and harms, and providing detailed countermeasures. It emphasizes the importance of intellectual property protection and introduces brand protection tools offered by Amazon. The aim is to help sellers build a solid anti-piggybacking "fortress" to protect their brand and interests. The article covers proactive and reactive strategies, including brand registry enrollment, trademark registration, and reporting violations to Amazon. By implementing these measures, sellers can mitigate the risks associated with unauthorized product listings and maintain control over their brand presence.

12/31/2025 Logistics Industry Insights
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Amazon Sellers Face Stricter Review Policies in 2024

Amazon Sellers Face Stricter Review Policies in 2024

This article delves into the risks and challenges associated with Amazon reviews, emphasizing the importance of compliant operations. It advises sellers to avoid review manipulation and instead focus on improving product quality, participating in the Amazon Vine program, and utilizing off-Amazon promotion for safe and sustainable growth. The article also analyzes the weight of different types of reviews to help sellers better understand Amazon's feedback system. By focusing on ethical practices and genuine customer satisfaction, sellers can build a strong reputation and achieve long-term success on Amazon.

12/31/2025 Logistics Industry Insights
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Amazon Sellers Face Brand Abuse Suspensions Causes and Appeals

Amazon Sellers Face Brand Abuse Suspensions Causes and Appeals

This article delves into the common causes of Amazon brand abuse, including excessive authorization, unclear trademark origins, and inappropriate complaint behavior. It provides a detailed appeal strategy, outlining key materials such as trademark certificates, brand website links, product images, and purchase invoices. Furthermore, it emphasizes the importance of proactive prevention, advising sellers to control authorization numbers, ensure trademark legitimacy, and standardize complaint procedures to mitigate the risk of brand abuse. Focusing on both reactive and proactive measures, this guide aims to help sellers navigate the complexities of Amazon's brand protection policies.

12/31/2025 Customs Knowledge
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Amazon Warns Apparel Sellers of Rising Return Rates

Amazon Warns Apparel Sellers of Rising Return Rates

Amazon is issuing warnings to merchants, particularly apparel sellers, with 'high return rates.' This aims to reduce platform operating costs and enhance shopping transparency. This article delves into the causes of high return rates, explores the impact of the 'high return rate' label, and provides effective strategies for sellers to lower their return rates. The goal is to help sellers succeed in the competitive e-commerce market by improving product quality, providing accurate descriptions, and offering better customer service, ultimately leading to higher customer satisfaction and reduced return rates.

12/29/2025 Logistics Industry Insights
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Tiktok Minidramas Boost Brands and User Growth

Tiktok Minidramas Boost Brands and User Growth

This paper analyzes the viral success of the Douyin brand-customized short drama "Unfamiliar Lovers," revealing its marketing strategy that brought KONO millions of new users. The key factors contributing to its success include exclusive customization, natural product placement, high-quality production, leveraging trending topics, and integrating brand awareness, effectiveness, and sales. The article highlights customized short dramas as an emerging marketing trend, offering brands significant development opportunities. This approach allows for deeper engagement and storytelling, potentially yielding higher conversion rates compared to traditional advertising methods within the Douyin ecosystem.

12/29/2025 Logistics Industry Insights
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